Terms of service

1. Parties and scope

These terms govern the use of the RomLet service ("the Service") provided by Lintejas Company s.r.o., [[COMPANY_ADDRESS]], Zvolen, Slovakia, IČO [[ICO]] ("Lintejas") to a business customer ("the Customer"). The Service is offered to businesses only, not to consumers.

A signed order form or pilot agreement takes precedence over these terms where they differ.

2. The Service

RomLet is a web application for workforce competency, training, gap analysis, safety observations, permits and related reports, as described on romlet.tech at the time of the order. The tier ordered defines the enabled modules and the seat cap. Items marked "later" on the pricing page are not part of the Service until released.

3. Pilots

A pilot runs on one production line or department for an agreed period and a fixed per-site fee agreed before it starts. At the end of the pilot the Customer chooses a tier or ends the pilot; pilot data is exported or deleted as in section 8.

4. Accounts and acceptable use

The Customer is responsible for the users it creates, for keeping credentials confidential and for the accuracy of the records it enters. The Service may not be used to store data the Customer has no right to process, to attack or overload the Service, or to attempt access to other customers' data.

5. Customer data

The Customer owns the data it enters. Lintejas processes it only to provide the Service, under the Data Processing Agreement. Lintejas does not sell Customer data and does not train AI models on it.

6. Availability and support

Lintejas does not currently publish an uptime commitment. Enterprise customers may agree a service level in their contract. Support is by email to [email protected]; a person replies within two working days. Planned maintenance is announced in advance where possible.

7. Fees

Pilot fees are fixed per site and agreed in writing before the pilot starts. Subscription pricing will be announced at launch; until then no subscription fees apply. Invoices are payable within [[PAYMENT_TERMS]] days.

8. Term, termination and data return

A pilot ends on its agreed date. A subscription runs for the term in the order form. Either party may terminate for a material breach that is not cured within 30 days of written notice.

On termination the Customer may request an export of its data within 30 days. After that period Lintejas deletes the Customer's data from the live service and, as backups rotate, from backups.

9. Liability

To the extent permitted by law, Lintejas's total liability under these terms is limited to the fees paid by the Customer in the twelve months before the claim. Neither party is liable for indirect or consequential loss. Nothing limits liability for wilful misconduct or where the law does not allow it.

10. Governing law

These terms are governed by the law of the Slovak Republic. Disputes go to the competent courts of the Slovak Republic.

11. Changes

Lintejas may update these terms with 30 days' notice by email to the Customer's account contact. This is draft 0.1.

Questions about this document: [email protected]